May 31, 2019 05:04:47 PM by Apostolos K
Hi everybody
I have already completed the video call verification, and I am ready to upload my ID picture. Greek ID cards have the person's photo on one side of the ID card, and name date of birth etc on the other. Upwork accepts only one photo document, so is it ok to merge the two sides in one Jpeg?
Also, Greek IDs do not mention any adress.
Thanks in advance!
Solved! Go to Solution.
May 31, 2019 10:13:20 PM by Riri A
Hi Apostolos,
Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.
May 31, 2019 10:13:20 PM by Riri A
Hi Apostolos,
Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.
Feb 9, 2022 11:58:27 AM by John G
Hey Riri, I have the same problem with Apostolos. Could you possibly help ??
Feb 9, 2022 01:35:09 PM by Bojan S
Hi John,
We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you!
Mar 22, 2024 09:31:08 AM by Mavroudis P
Can you please upload the solution I have the same problem. Thanks!
Mar 22, 2024 10:09:47 AM by Luiggi R
Hi Mavroudis,
Would you mind sharing more information about your specific case? This will help us better understand what's happening and assist you further.
Mar 26, 2024 03:46:37 PM by Mavroudis P
Greek ID cards have the person's photo on one side of the ID card, and name date of birth etc on the other. Upwork accepts only one photo document, so is it ok to merge the two sides in one Jpeg?
Also, Greek IDs do not mention any adress.
Thanks in advance!
Mar 26, 2024 06:56:19 PM by Joanne P
Hi Mavroudis,
I checked with our verification team, who confirmed you can resubmit your ID. The system will then ask you to take a snap at the front and back of your ID.