May 25, 2021 12:21:24 PM by Koen V
Dear community members,
I made a rookie mistake by attaching some personal details to a file I send to my first client. These are details which I rather not share, so I would like to delete the wordx document I send.
I've send the client a google document instead, but I can't find a solution to delete the word document.
Could someone help me, like a staf member from upwork maybe?
Kind regards,
Koen van Emden
May 25, 2021 02:12:18 PM by Nikola S
Hi Koen,
Thank you for reaching out to us. Could you please clarify if you are looking to delete your document from Upwork Messages? If so please know that you can use the delete option in Upwork Messages. Click on the "Gear" icon next to the shared file and you will have the option to delete it. Here is a screenshot for reference. Let us know if you need further assistance.
May 25, 2021 02:23:28 PM Edited May 25, 2021 02:34:18 PM by Koen V
May 25, 2021 05:48:12 PM Edited May 25, 2021 05:52:12 PM by Avery O
Hi Koen,
Thank you for patiently waiting as we looked into this further. Nikola was able to get the help of the Customer Support Team so that they can assist you with your concern. If you need further help, please don't hesitate to update your support ticket so that the team can continue assisting you.
Also, please don't hesitate to reach out here in the Upwork Community if you need help with anything.