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Please help me asap.

Active Member
Kim U Member Since: Nov 27, 2016
1 of 3

Hello!

 

I have create a new account 1 month ago. But my account was limited. I have tried to connect support team with that account. But it failed to connect. When i click the support team text of the upwork main page bottom, it returns job page.

 

And i also cannot submit any request. So i just created another new account and post this question.

 

How can i solve this problem? I have started new job with that account. How can i continue the new job. And how can i get the earned money?

 

I am very confusing now.

 

Please help me asap. If there is no any way, cannot continue any jobs on this upwork?

 

Kindly regards.

 

Community Guru
Corinne L Member Since: Jun 3, 2013
2 of 3

Hi Kim, you're not allowed to create more than one account!

Community Guru
Samrat C Member Since: Jun 1, 2016
3 of 3

Hi Kim,

 

Please go through the link below where Vladimir G ( Upwork moderator) has already shared a customer support link on that thread and see if it works with you:

 

https://community.upwork.com/t5/Freelancers/duplicated-account/m-p/249980/highlight/true#M154234

 

Thanks,

Samrat