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antonboogie
Community Member

Please, help me to understand -

I have a contract ended (I have receive an email and send feedback to my client throw an email link).

Contract detail`s  amount paid $20,  contract detail`s amount agreed $10, Profile`s total earning is $5, my Profile /Get Paid/ Ballance is $0

How much money I have earned? $5 or $0?))

Why my Profile/WorkHistory job still In Progress?

Thanks

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Anton,

 

I checked and it seems that all the funds are already in the 'Pending' section of the Reports page. This represents the standard security hold period in which funds cannot be withdrawn. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability.

 

On the contract, you earned $16 ($20 - 20% Service Fee), and the total earnings on your profile will update accordingly once the payment has been processed. Feel free to check out this help article to learn more about getting paid on Fixed-Priced contracts.

 

I also checked and the feedback is already showing on your profile. Congratulations on the awesome first feedback!

 

Thank you.

~ Aleksandar
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