Pro membership

[Marko B]

Hey all,

Ive just upgraded to the pro membership to try to get some of the benefits they have there and I was expecting my connects to top up to 70 connects as that is what it says everywhere, however it has only topped up to 46. Any clue what this is about? I have checked when the contract replenishes and it is the 18th May so I do not know why I haven't been allocated the full 70 connects.

Any help or info appreciated.

Thanks,

Marko

[Valeria K]

Marko,

When you upgrade you receive prorated amount of connects based on how far into your billing cycle you were when you upgraded. Please, see this help article for more details.

[Marko B]

Thanks Valerie, but does this mean that at the beginning of next month (when my connects used to replenish) I will get more, or will I only get my full allocation next time they take a payment? Any information is appreciated.

Thanks,

Marko

[Valeria K]

Marco,

In the beginning of the next cycle you'll get 70 connects plus connects that you don't use up will be rolled over.