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Problem about both Swift Code and IBAN no

I'm trying to enter my info to get paid directly to my local bank, but it doesn't accept my SWIFT CODE . Then I tried to enter my bank information as well as my IBAN and it doesn't accept that either. Can you help? Thanks.

Community Manager
Community Manager

Hi Burcu,


Thank you for your message. Please try clearing the cache and cookies on your web browser. You may also try using a different supported browser. Also, remove any spaces in IBAN number. If the problem persists, please contact your bank directly to double-check the information. You may also find additional information in this help article.


I hope this helps!

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