One of my teammates tried to log in with her account. The user was correct but when she tried to write her password it says that it's incorrect (the password was saved with Chrome Explorer and was never changed). We tried to reach out to you with a support ticket but we never received a confirmation email or an answer. We need to hire someone who we already have talked to through that account.
By the way, this email that I registered is the one that I put as secondary to contact.
I'm sorry for the delay as I had to locate the account that you are referring to on your post. I have shared this with the Customer Support Team and they will reach out to your teammate directly through an email to assist him further.