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Problem with Video Verification

Active Member
Fadipe M Member Since: Jul 22, 2020
1 of 2
Hello,
Upwork required of me to verify my identity, I’ve uploaded a government ID and that was approved without any problem, but the video verification part is what I’ve been struggling with, once I click on start chat it takes me to upwork support, giving me the option of chatting with a bot, please help!!!!!!

Thanks,
Mofe.
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Fadipe,

 

I checked your account, and it seems like you were able to chat with our team already and they have provided you the link to where you can proceed with the video call. Please let us know if you need further assistance. Thank you. 


-Joanne
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