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phh1505
Community Member

Problem with the profile picture

Hello.I have a problem with uploading my profile picture. I tried with different photos, but it still doesn't work. The problem is not in the size, because the photos I tried to use are around 2 MB. What might the exact problem be?

4 REPLIES 4
bilalpervaiz58
Community Member

Spoiler
Hi Polya,

official link of upwork photo requriments given below, kindly read it and upload accordingly,
https://www.upwork.com/blog/2014/10/how-to-guide-perfect-profile-picture/

if this helps plz mark this awnser as solution and also thumbs up.
regards
bilal
tinker_bell3
Moderator
Moderator

Hi Polya,

 

Are you getting an error message when you tried to upload your profile picture? Please send me a PM with your photo so I can check for you. Thanks!

~ Joanne
Upwork
e2fcbfe7
Community Member

My profile picture is not uploading. When i add picture to my profile this thing happen. How do i solve this issue?

Hi Jawad,

 

Could you please try clearing your cache and cookies or logging in with another browser to upload your profile photo? Thank you.

~ Goran
Upwork
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