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Problem with the profile picture

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Active Member
Polya H Member Since: Feb 9, 2020
1 of 5

Hello.I have a problem with uploading my profile picture. I tried with different photos, but it still doesn't work. The problem is not in the size, because the photos I tried to use are around 2 MB. What might the exact problem be?

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Active Member
Bilal P Member Since: Feb 17, 2018
2 of 5
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Hi Polya,

official link of upwork photo requriments given below, kindly read it and upload accordingly,
https://www.upwork.com/blog/2014/10/how-to-guide-perfect-profile-picture/

if this helps plz mark this awnser as solution and also thumbs up.
regards
bilal
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 5

Hi Polya,

 

Are you getting an error message when you tried to upload your profile picture? Please send me a PM with your photo so I can check for you. Thanks!


-Joanne
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Active Member
Jawad M Member Since: Mar 20, 2020
4 of 5

My profile picture is not uploading. When i add picture to my profile this thing happen. How do i solve this issue?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 5

Hi Jawad,

 

Could you please try clearing your cache and cookies or logging in with another browser to upload your profile photo? Thank you.


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