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Problems filling out education info?

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Active Member
Caitlin B Member Since: Jul 9, 2020
1 of 12
Hiya, I think there's a glitch on the site. I'm setting up my account and filling out my education details, and when I enter the degree (Bachelor of Arts), the 'Select the appropriate degree from the drop down list' message appears and prevents me from saving the info.
 
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 12

Hi Caitlin,

 

Please try to clear your cache and cookies or log in with another browser to add your education. Thank you.


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Active Member
Saud B Member Since: Jul 9, 2020
3 of 12

Unable to add degree in my profile. Even though the option is available in the drop down menu. Is this some bug? Can anyone help?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 12

Hi Saud,

 

Please follow the troubleshooting steps I`ve shared in my previous post. If you`re still experiencing the same problem after this, let me know. Thank you.


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Active Member
Saud B Member Since: Jul 9, 2020
5 of 12

Hi,

I tried with another browser and cleared cache and cookies as well. The issues is still there.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 12

Hi Saud,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your education information. Thank you.


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Active Member
Caitlin B Member Since: Jul 9, 2020
7 of 12

I've also cleared cache and cookies to no avail! Thanks, C

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 12

Hi Caitlin,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your education section. Thank you.


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Active Member
Jose Juan G Member Since: Jul 10, 2020
9 of 12

Hi, I'm having the same issue. 

 

I select the degree from the drop-down list but it doesn't work. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 12

Hi Jose,

 

Just to confirm, did you try clearing your cache and cookies or adding your education from another browser? Thank you.


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