Oct 1, 2022 07:59:07 AM by Franco G
Hello,
I am completely new to Upwork, having just created an account this week. I was under the impression that a new profile would get approved (or rejected) within 24 hours, but in my case it has been three days and I have yet to receive any feedback: my profile remains "under review" and I definitely cannot submit any proposal. Is it usually just a matter of waiting few days or a week or so? Otherwise, is there any contact person/email address to which I may write to follow up on this?
Thanks!
Solved! Go to Solution.
Oct 1, 2022 11:02:29 PM by Joanne P
Hi Franco,
I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.
Oct 1, 2022 11:02:29 PM by Joanne P
Hi Franco,
I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.
Oct 2, 2022 11:23:18 AM by Franco G
Hi Joanne,
An agent has already contacted me and explained that there was a technical issue that the support team will promptly fix.
Thank you so much,
Franco