Jan 31, 2020 08:16:10 PM by Kate S
Hi, gosh I cant even get past the profile headshot process. It keeps telling me my profile isnt appropriate. ive tried an 80kb size file, a 2mb size file. its just a shot of my head smiling at the camera. ive tried 3 different headshots. what can i do?
Jan 31, 2020 11:01:42 PM by Aleksandar D
Hi Kate,
Thanks for reaching out to us. I shared your concern with our team and one of our agents will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Thank you.