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burgeonglobal
Community Member

Profile Name Change

I initially started my profile using my company name and I now want to upgrade to the Plus plan. My cc is in my personal name and when purchasing, it keeps taking me back to the upgrade screen. Do I need to change my profile name first, to my personal name?

1 REPLY 1
pudingstudio
Community Member


Burgeon G wrote:

I initially started my profile using my company name and I now want to upgrade to the Plus plan. My cc is in my personal name and when purchasing, it keeps taking me back to the upgrade screen. Do I need to change my profile name first, to my personal name?


Yes.

Regardless of Plus or Basic plan, your freelancer profile must be under your legal name.
At some point, you will be asked to verify it.

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