Jul 21, 2021 09:30:20 PM by Stephen S
For some odd reason, my Profile Overview text is getting cut off. Upwork is only displaying 3,099 characters of my total 3,725 characters of text. The editor indicates that I have 1,273 characters left (unused)... So what's going on?
(Character counts I'm listing include spaces.)
My impression is that we should have 5000 characters max. (??)
Jul 21, 2021 10:06:40 PM by Viacheslav K
I tested it out and true, it only allows ~3000 symbols even if the validator shows 5000.
Even if it is a bug, I'd recommend having a small description with only the most important stuff since if seeing a big wall of text turns clients off.
Jul 21, 2021 10:30:55 PM Edited Jul 21, 2021 10:32:50 PM by Stephen S
Viacheslav, thank you for your quick reply. I'm going to ask you to escalate this to your dev team to fix, since it's a bug in your system, and we should all have 5000 characters available. I need to have that extra text. I'm a copywriter, and I appreciate that sometimes shorter text is better, but it's also a maxim that you should use the amount of text that you need to get a response. I spent a lot of time crafting my Overview text, and I don't want it cut off.
Also... If you look at the text, it's NOT a "wall of text." I've followed pro copywriter practices to make very short paragraphs -- most of them are a single sentence.
I've seen other profile Overviews that have more than what I've written. Can you please submit a support / bug fix ticket to your dev team?
Thanks
Jul 21, 2021 10:35:39 PM Edited Jul 21, 2021 10:37:40 PM by Amanda L
Stephen S wrote:Viacheslav, thank you for your quick reply. I'm going to ask you to escalate this to your dev team to fix, since it's a bug in your system, and we should all have 5000 characters available. I need to have that extra text. I'm a copywriter, and I appreciate that sometimes shorter text is better, but it's also a maxim that you should use the amount of text that you need to get a response. I spent a lot of time crafting my Overview text, and I don't want it cut off.
Also... If you look at the text, it's NOT a "wall of text." I've followed pro copywriter practices to make very short paragraphs -- most of them are a single sentence.
I've seen other profile Overviews that have more than what I've written. Can you please submit a support / bug fix ticket to your dev team?
Thanks
Only staff can do that. You will have to message a moderator or Upwork staff.
Side note: Very few clients are going to want to read that very long profile, even for copywriting. You may want to read some of the pointers on this forum for optimizing a profile for Upwork, which is different than how you'd use it on another site.
Jul 21, 2021 11:00:44 PM by Preston H
I think very, very few clients are going to read such a long profile overview.
Look at my profile. See how long it is? That's too long!