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Active Member
Liz L Member Since: Dec 1, 2016
1 of 3

My profile picture is only uploading sideways. I see this is an ongoing issue and have tried the suggested methods, like rotating and re-saving, without success. Also, I am receiving an error message saying that my face is not able to be detected; however, the picture is literally of my face. Suggestions are welcome. Smiley Happy 

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
2 of 3

Hi Liz,

 

That is a known issue affecting some users who upload phottos from their phone. Do you have a photo that was not taken from your phone that you can try? Did you try rotating and resaving on your computer?

 

-Lena

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Active Member
Sarah R Member Since: Oct 26, 2016
3 of 3

Hi,

 

This appears to be a problem caused by Windows 10, so when you take a photo with an iphone and upload it onto the computer, it then automatically rotates it when you try to upload it onto certain sites.  Very annoying!

 

I got round it by using the Upwork app on my phone to add my photo.

 

Good luck!

Sarah Rodger

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