My profile picture is only uploading sideways. I see this is an ongoing issue and have tried the suggested methods, like rotating and re-saving, without success. Also, I am receiving an error message saying that my face is not able to be detected; however, the picture is literally of my face. Suggestions are welcome.
That is a known issue affecting some users who upload phottos from their phone. Do you have a photo that was not taken from your phone that you can try? Did you try rotating and resaving on your computer?
This appears to be a problem caused by Windows 10, so when you take a photo with an iphone and upload it onto the computer, it then automatically rotates it when you try to upload it onto certain sites. Very annoying!
I got round it by using the Upwork app on my phone to add my photo.