I think I had a similar issue when I was setting up my account. Looking at your screenshot it doesn't look like is saved the school you attended to obtain your degree. I thought when I did mine it did the same thing and after I reentered the school name I was able to save it. Not sure if that will help you or not but I would try that.
Thank you so much for the response. I just didn't add the school name in the screenshot, I entered all the required info and it wouldn't go through. It is still not working.