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Profile does not meet the following Upwork guidelines

Active Member
Andrii P Member Since: Oct 30, 2018
1 of 7

Hi, I'm seeing the following message in my profile: "We've hidden your profile because it does not meet the following Upwork guidelines. You will not be able to submit proposals until these issues are fixed. Check these support messages for more details. Please edit your profile and then resubmit for review". When I click "Check these support messages for more details" link, I get an empty "My requests" page. So it's not entirely clear what "the following Upwork guidelines" are. I consider this some kind of bug, because when I left some fields in my profile empty, the system didn't even allow me to submit my profile, so if some other fields are really required, it would probably do the same.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 7

Hi Andrii,

 

Our team reached out to you via ticket with more details about your profile, if you have any additional questions feel free to follow up on your ticket and our team will assist you further. Thank you.


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Active Member
Jonathan L Member Since: Feb 24, 2019
3 of 7
I have the exact same problem now. Could I have some help fixing this? Thank you!
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 7

Hi Jonathan,

 

One of our team members will reach out to you directly to assist you with your request.

 

Thank you for reaching out to us 

~ Bojan
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Community Guru
Petra R Member Since: Aug 3, 2011
5 of 7

Jonathan L wrote:
I have the exact same problem now. Could I have some help fixing this? Thank you!

You seem to be slightly confused about your location....

 

Active Member
Alice R Member Since: Jun 12, 2019
6 of 7

I did all of the requirements but still this message appears.

 

We've hidden your profile because it does not meet the following Upwork guidelines. You will not be able to submit proposals until these issues are fixed. Check these support messages for more details.

Please edit your profile and then resubmit for review.

 

Kindly help!!!!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 7

Hi Alice,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
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