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kanedasajfar
Member

Profile in draft sends error. Please help!

Hello there!

 

I bother you guys with an issue I'm having which doesn't allow me to send any proposals.

 

I was an Elance user a while ago, and when you changed to Upwork I did the proper migration, a bit late I guess, but I did it.

 

After that migration I wasn't using my profile until now since I need it.

 

The thing is, whenever I try to send a proposal, the system tells me my profile is still in review, and when I sign in into upwork with my credentials, I get the following message:

 

-----------------------------------
"Please return to the previous page or visit Upwork.com

Error 404 (A)

Trace ID: 32a884fed90e684b-EZE"
------------------------------------

 

Could you help me out with this issue please?

 

Everytime I try to enter my profile settings (which I can see and edit) it delivers me to this page:

---------------------------------
https://www.upwork.com/freelancers/elance/import
---------------------------------

...showing the mentioned error message.

 

Many thanks in advance! Smiley Happy

 

Juan Pablo

ACCEPTED SOLUTION
kochubei_valeria
Community Manager
Community Manager

Hi Juan Pablo,

 

Could you please try accessing your account and sending proposals again? It should work this time. Let me know if you still see the error.

~ Valeria
Upwork

View solution in original post

2 REPLIES 2
kochubei_valeria
Community Manager
Community Manager

Hi Juan Pablo,

 

Could you please try accessing your account and sending proposals again? It should work this time. Let me know if you still see the error.

~ Valeria
Upwork

Hi Valeria!

 

It's working now!   I can access my settings, my full profile and send proposals.  

 

Thank you so very much!  

 

🙂

 

Cheers,

 

JP