As you`re an exclusive member of your agency at the moment, you can only work on contracts from the agency. In order to be able to work as an independent freelancer as well you will need to be a non-exclusive freelancer and have your application accepted. Thank you.
I am working through Upwork on behalf of my agency and I have been awarded "Top Rated" tag; my rating is 5-star and I have successfully completed my first job with 5-star and working on the second one. I am still unable to understand why Upwork isn't approving my profile?
Can you please tell me how can I become a non-exclusive freelancer and how can I get my profile approved?
Your agency owner or admin will need to set your profile to non-exclusive before he can work as an independent freelancer. Please check this help article for more information. Also your profile is already approved as mentioned on your previous thread. Let me know if you need anything else.