Sep 29, 2020 10:42:07 PM by Randy L
Hey Upwork
I have created my profile and have submitted it twice but I keep getting denied. I haven't received any message or notification for why it's denied and I would like feedback so that I can fix my profile for approval.
Thank you
Randy L
Sep 29, 2020 11:41:50 PM by Joanne P
Hi Randy,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Oct 21, 2020 06:41:25 AM by Kerri C
Oct 21, 2020 06:46:15 AM by Goran V
Hi Kerri,
Upwork does not allow or support discrimination against color, race or national origin. Please note that we accept new freelancers based on the demand in the marketplace. Your husband can update his profile in the future and resubmit it again. Thank you.
Oct 21, 2020 06:51:02 AM by Kerri C
Oct 21, 2020 07:34:11 AM by AleksandarD A
Hi Kerri,
I'm sorry to hear about your husband's application. However, we are unable to discuss the details of another user's account with you for privacy reasons. You can refer your husband to this help article for more information regarding declined applications and this help article too on how to create a 100% complete freelancer profile.
Thank you.
Oct 21, 2020 07:43:02 AM by Kerri C
Oct 21, 2020 08:03:08 AM by Martina P
Kerri C wrote:
Hello, unfortunately this is just as vague and unhelpful as the email he
has received from Upwork.
And, while I realize that Upwork the organization doesn’t support racial
profiling on paper, that does not mean the individuals approving and
denying profiles have the same values. I am trying to make sense of his
being denied 3 times when there is clearly ample work available in his
specialty, so I would appreciate deeper insight.
There are no individuals approving or denying profiles. Upwork gets 10K new applications every day, and that number was from before the pandemic. It is an algorithm based on supply and demand, a completely automated process.
Oct 21, 2020 09:46:14 AM by Naheed M
Hi Randy,
Welcome to the Upwork platform. It will take a little bit time for the profile to be verified. You once again check, whether you have provided all the information. If yes, you will soon receive the notice of verification.
As narrated by the Moderator already that around 10k applications are received everyday, so a little more wait will be fine.
Best of luck.
Thanks