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Re: Profile location is correct, but shows 'not qualified' in proposals

Active Member
Brad T Member Since: Feb 5, 2019
1 of 6

Hello,

While looking for work, I am flagged with the red dot of death as 'not qualified' as a US-based native speaker ... yet my profile accurately shows me living in Minneapolis (still a part of the USA :-).  Apparently this 'not qualified' is communicated when I submit a proposal.  How do I correct this miscategorization?  Am I doing something wrong?  Many thanks!!

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Community Guru
Preston H Member Since: Nov 24, 2014
BEST ANSWER
2 of 6

Just ignore this. It's a display error on Upwork's part. They're working on it. Has been discussed extensively in other threads.

Active Member
Brad T Member Since: Feb 5, 2019
3 of 6

Thank you, Preston!!!

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
4 of 6

Hi Brad,

 

Let us create a support ticket for you so we can keep you updated about this error. As Preston noted, you should still be able to submit a proposal despite the error.

Thanks!

~ Valeria
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Active Member
Brad T Member Since: Feb 5, 2019
5 of 6
Sounds good. Do you need anything from me to create the support ticket?
Thanks!
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
6 of 6

We have already created a ticket, Brad, and you should receive updates through the email you registered with your Upwork account.

Thanks!

~ Valeria
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