Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Profile name updated but wont show fully

Active Member
Tyler B Member Since: Nov 18, 2019
1 of 3

Hi, I recently updated my profile name from an alias (which I did not realize was against Upworks TOS at first) to Tyler B (my real name) as I had to verify my profile. After updating my profile name my account was verified, I see my previous profile name still on upwork even in the contact information it shows my real name. It shows up on forums as my real name, but when I view my own profile, my name is still not updated. Please help with this as I am not sure what clients are seeing and I have been intorducing myself as my real name in all my proposals and dont want to confuse prospective clients. Attached is a screenshot of what I currently see (my alias) which should've been updated from day one.

 

**Edited for community guidelines**



Thank you in advance,

Tyler

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
2 of 3

Hi Tyler,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Untitled
Active Member
Tyler B Member Since: Nov 18, 2019
3 of 3
That worked. Thank you for your help and fast reply!
TOP KUDOED MEMBERS