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Profile name updated but wont show fully

Active Member
Tyler B Member Since: Nov 18, 2019
1 of 3

Hi, I recently updated my profile name from an alias (which I did not realize was against Upworks TOS at first) to Tyler B (my real name) as I had to verify my profile. After updating my profile name my account was verified, I see my previous profile name still on upwork even in the contact information it shows my real name. It shows up on forums as my real name, but when I view my own profile, my name is still not updated. Please help with this as I am not sure what clients are seeing and I have been intorducing myself as my real name in all my proposals and dont want to confuse prospective clients. Attached is a screenshot of what I currently see (my alias) which should've been updated from day one.


**Edited for community guidelines**

Thank you in advance,


Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Hi Tyler,


Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?


Let us know if the issue persists.


Thank you.

~ Bojan
Active Member
Tyler B Member Since: Nov 18, 2019
3 of 3
That worked. Thank you for your help and fast reply!