I have tried several times to upload my profile photo and the site will not accept the photo. I keep getting the message that it doesn't recognize my face in the photo. The photos that I have tried to upload all meet the criteria. Is there a way around this or a way to contact support?
Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Mine is doing the same, unfortunately - I tried all the steps you mentioned but no luck, just states there's an error:
"Sorry, something went wrong. We were unable to upload your image"