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c43c0d92
Community Member

Profile photo

I wanted to put my veiled pic as profile photo due to some religious and cultural matters. But there's constantly appearing an error. 

How could i resolve this matter?

ACCEPTED SOLUTION
812dd08c
Moderator
Moderator

Hi Amna,

 

I can see that you've already coordinated with the appropriate team about your concern. It looks like everything's all set and please don't hesitate to update the support ticket if you need further assistance. 

 

~ Arjay
Upwork

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5 REPLIES 5
812dd08c
Moderator
Moderator

Hi Amna,

 

I can see that you've already coordinated with the appropriate team about your concern. It looks like everything's all set and please don't hesitate to update the support ticket if you need further assistance. 

 

~ Arjay
Upwork
zoobianadeem
Community Member

I have the same issue. Can I get support?

Hi Zoobia,

 

I can see that one of our agents reached out to you already about your verification. Please check this ticket and kindly follow the instruction they have provided. 

~ Joanne
Upwork

Thank you. How do I get religious exemption? As a Muslim I have to cover my face. Can I keep using this profile picture?

Hi Zoobia,

 

If the verification team requires additional information, they will reach out to you directly. 

~ Joanne
Upwork
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