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Amna's avatar
Amna Q Community Member

Profile photo

I wanted to put my veiled pic as profile photo due to some religious and cultural matters. But there's constantly appearing an error. 

How could i resolve this matter?

ACCEPTED SOLUTION
Arjay's avatar
Arjay M Retired Team Member

Hi Amna,

 

I can see that you've already coordinated with the appropriate team about your concern. It looks like everything's all set and please don't hesitate to update the support ticket if you need further assistance. 

 

~ Arjay
Upwork

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5 REPLIES 5
Arjay's avatar
Arjay M Retired Team Member

Hi Amna,

 

I can see that you've already coordinated with the appropriate team about your concern. It looks like everything's all set and please don't hesitate to update the support ticket if you need further assistance. 

 

~ Arjay
Upwork
Zoobia's avatar
Zoobia N Community Member

I have the same issue. Can I get support?

Joanne's avatar
Joanne P Retired Team Member

Hi Zoobia,

 

I can see that one of our agents reached out to you already about your verification. Please check this ticket and kindly follow the instruction they have provided. 

~ Joanne
Upwork
Zoobia's avatar
Zoobia N Community Member

Thank you. How do I get religious exemption? As a Muslim I have to cover my face. Can I keep using this profile picture?

Joanne's avatar
Joanne P Retired Team Member

Hi Zoobia,

 

If the verification team requires additional information, they will reach out to you directly. 

~ Joanne
Upwork