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farai_togie
Community Member

Profile pic cant upload for a week now,trying to create new account

Good afternoon! I have been trying to set up an Upwork account; however, whenever I go to upload a profile picture, I receive an error message saying upload  AND I CANT EVEN ADJUST AND RESIZE THE PIC once oploaded ,its not working. I have tried several different pictures on both Google Chrome and Microsoft Edge, but none of them have been accepted. tried shrinking the pic and tried using 250*250 size pics How do I get past this issue?

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Farai,

 

Thanks for reaching out to us. I checked and it seems that you successfully uploaded your profile picture. Additionally, I tried replicating the issue but was unable to do so as everything worked as intended. Could you please try clearing your cache and cookies? Let us know if you continue experiencing this problem so that we can assist you further.

 

Thank you.

~ Aleksandar
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