Hello there! I'm trying to get started on Upwork by creating a profile, but I'm running into problems when attempting to upload a profile picture. No matter how I modify the image and no matter what data I remove from the file, it always seems to appear sideways on Upwork, and as such is detected as being unsuitable when I attempt to upload it. Any help you could provide with this issue would be greatly appreciated!
I'm sorry to hear about this. Could you please try clearing your cache and cookies or using a different browser? If the problem persists, please let us know so that we can assist you further.
Hi there Aleksandar,
Thanks for your reply! I have tried clearing cache and cookies, and uploading the image through browsers such as Chrome and Opera, but I always seem to run into the same issue.
I must say I'm at a bit of a loss!