Retiring Moderator
Hi Sanoj,
I would be happy to help. Are you referring to Project Catalog? If so I would like to let you know that the due date is enforced. It is determined by the number of delivery days you set in your project, starting from the timestamp that a client submits their requirements to you. If you are late to deliver, the client is entitled to a refund (which they can request like any regular contract).
This will not affect the profile directly unless the client leaves not so good feedback due to the late delivery of work. It is always good to communicate and politely explain everything to your client to avoid any misunderstanding.
Regarding your second question. I would like to let you know that this is by design. You can send files via messages, you should still use the button for work submission. This counts as an official project submission and the start of the 14-day review period.
You can find more information about Project Catalog here.
Retiring Moderator
Hi Sanoj,
I would be happy to help. Are you referring to Project Catalog? If so I would like to let you know that the due date is enforced. It is determined by the number of delivery days you set in your project, starting from the timestamp that a client submits their requirements to you. If you are late to deliver, the client is entitled to a refund (which they can request like any regular contract).
This will not affect the profile directly unless the client leaves not so good feedback due to the late delivery of work. It is always good to communicate and politely explain everything to your client to avoid any misunderstanding.
Regarding your second question. I would like to let you know that this is by design. You can send files via messages, you should still use the button for work submission. This counts as an official project submission and the start of the 14-day review period.
You can find more information about Project Catalog here.
