Jun 1, 2021 08:50:04 AM Edited Jun 1, 2021 08:52:04 AM by Renuka D
I have a 100% JSS with a total of 11 completed jobs. Most of the jobs are long term and the clients who did proivde feedback gave me 5 Stars with very positive reviews. I have two reviews with 4.65 and 4.7 which is probably bad and the rest of the clients did not provide a review.
My clients who would recommned me percentage is 60% I believe this is because of the no feedback jobs, Is that correct ? ( Even one of the clients who gave me a lower than 5 rating openly states he would recommend me so I imagine he also gave me a positive score.)
I want to know if this is a bad state for an account to be in? Because 60% seems low but I haven't had many jobs so I don't know how that factors. I'll submit a screenshot so it's easier.