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craeture
Community Member

Question about the clients who would recommend me.

I have a 100% JSS with a total of 11 completed jobs. Most of the jobs are long term and the clients who did proivde feedback gave me 5 Stars with very positive reviews. I have two reviews with 4.65 and 4.7 which is probably bad and the rest of the clients did not provide a review. 

 

My clients who would recommned me percentage is 60% I believe this is because of the no feedback jobs, Is that correct ?  ( Even one of the clients who gave me a lower than 5 rating openly states he would recommend me so I imagine he also gave me a positive score.) 

 

I want to know if this is a bad state for an account to be in? Because 60% seems low but I haven't had many jobs so I don't know how that factors.  I'll submit a screenshot so it's easier. 

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