REAL PERSON

[54d316df]

I NEED TO TALK TO A REAL PERSON. I AM NOT WRITING MY QUESTION OUT AGAIN. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[martina_plaschka]

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Henry S wrote:

I NEED TO TALK TO A REAL PERSON. I AM NOT WRITING MY QUESTION OUT AGAIN. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Lots of real persons here, but no mind readers. 

[54d316df]

Thanks for responding. I am having two issues.

Every time I sign in, there is a warning that I have not verified my
identity. However, I have an email stating that I have received my ID
badge. I have done the video portion and I have uploaded my ID numerous
times.

Second issue. I want to add in my bank account information so that I can
get paid for the work that I have done. The site asks for my password when
I try to go into my settings, but I log in with my google account.
Therefore I don't have a password. If I try to change my password, the site
asks for my current password. How do I access my settings?

Thanks for your help

[BojanS]

Hi Henry,

Please go to your ''FIND WORK'' tab and you should see a notification at the top of the page asking you to ''Verify your ID now'' with a green link. Please go ahead and click the link, it should allow you to create a ticket directly to customer support so that they can help you resolve your verification issue.

You can use this form provided in this help article to reset your password or security question.

Thank you!

[BojanS]

Hi Henry,

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

Thank you.