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Re: ID verification - Syria is not listed

Joanne Marie P Moderator Member Since: Nov 26, 2017
1 of 4

Hi Hussein,


A member of our customer support team will reach out to you via email to assist you further. Thank you!

Active Member
Hussein E Member Since: Jan 5, 2019
2 of 4

Hello, can someone please talk to me?, i just need to know if the birth certificate is enough or not, i'm really disappointed cause if you mentioned from the beginning that ID is required to join the site and be a freelancer i wouldn't do it, now after spending days working, and got paid, i get this nice message "You need to verify your identity before you can withdraw your funds on Upwork"

Bojan S Moderator Member Since: Mar 9, 2018
3 of 4

I understand your frustration, Hussein. I checked your ticket, and our team has provided appropriate instruction about acceptable documents for your verification process. Please post required documents on your ticket, which you can find here, and our agent will follow up to guide you through the process and advise you directly about your concern. Thank you!

~ Bojan
Community Guru
Preston H Member Since: Nov 24, 2014
4 of 4

Syria might have been mistakenly blocked as a possible place of birth as part of blocking current residents from using Upwork. Just a theory.


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