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barberjoe
Community Member

Re-activating email from inadvertently closed account

I had inadvertently closed an account related to my business email when attempting to create both a client and freelance account. That said, I had to then create a new account using my Gmail (as I couldn't post for help otherwise) but I would like to substitute that for my original business email without having to create the account all over again. Is this possible?

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Joe,

 

I'd be happy to assist you. Please share your closed account's email or userID via private message by clicking on my name. Thank you!

~ Joanne
Upwork

Hi Joanne--

 

I had sent you the PM as instructed but haven't heard back. Can you please advise?

BojanS
Community Manager
Community Manager

Hi Joe,

 

Thank you for following up. I shared your request with our support team and one of our team members will reach out to you directly via support ticket to assist you further.

 

Thank you for your patience. 

~ Bojan
Upwork
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