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Re-activating email from inadvertently closed account

Active Member
Joe B Member Since: Aug 11, 2019
1 of 4

I had inadvertently closed an account related to my business email when attempting to create both a client and freelance account. That said, I had to then create a new account using my Gmail (as I couldn't post for help otherwise) but I would like to substitute that for my original business email without having to create the account all over again. Is this possible?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi Joe,

 

I'd be happy to assist you. Please share your closed account's email or userID via private message by clicking on my name. Thank you!


-Joanne
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Active Member
Joe B Member Since: Aug 11, 2019
3 of 4

Hi Joanne--

 

I had sent you the PM as instructed but haven't heard back. Can you please advise?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Joe,

 

Thank you for following up. I shared your request with our support team and one of our team members will reach out to you directly via support ticket to assist you further.

 

Thank you for your patience. 

~ Bojan
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