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» Forums » New to Upwork » Re: Re-open my old account
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gonzalesron60
Community Member

Re-open my old account

Hi, is there any possibilities that i can re-open my account?
5 REPLIES 5
AveryO
Community Manager
Community Manager

Hi Ron, 


I was unable to locate your old account. I will send you a private message so that you can share the details of your old account with me, and I will proceed with reinstating your old account. As a gentle reminder, please know that you have to close this new account to comply with the Upwork Terms of Service. 


~ Avery
Upwork

Hi Avery,

Thanks for your fast response.

Unfortunately I can’t view your message. Can we communicate via email?

Hi Ron, 

I'm unable to share my email here in the Community as this is a public Community. You can share details of your old account - such as the profile title, or snippet of your interview so that I can try and locate it in the system. 


~ Avery
Upwork

Avery,

Here’s my email on my account that i would like to open:**Edited for Community Guidelines**


I have previous jobs that relates to Index of a book.

Thanks

Hi Ron,

 

Your old account has been reinstated. You may now proceed with deleting this new account. Thank you!

~ Joanne
Upwork
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