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Refund Problem

Active Member
Shaheer G Member Since: May 5, 2017
1 of 2

After ending my contract and refunding my money from escrow my transactions shows that the refunded money is credited to my account on 14 May but i have not received that money yet in my bank account? Can you please tell me what is the problem?

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
2 of 2

Hi Shaheer,


The refund was processed and credited the the credit card used to fund the milestone on 5/14. Please just your credit card statement. If you do not see the refund, open a ticket with Customer Support so that they can investigate.