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1ccf476b
Community Member

Refund for declined contract

Hi, I need to get a refund for a payment made to escrow. Long story short the freelancer declined the offer to hire them, but it appears escrow are taking payment anyway?

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi River,

 

I checked the refund status for you and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card. 

 

Thank you!

~ Bojan
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