Rejected profile, but Upwork explained no reason

[jameson82]

The Upwork platform seems to have a critical bug.

I tried to submit my profile twice, but it always rejects without any reason.

Upwork is saying to read messages they sent, but they sent nothing to me!

I also attached the screenshot.

Why is Upwork working like this?

[VladimirG]

Hi Jameson,

I'm sorry to hear about your account status. I checked and see our team reached out to you via a support ticket and shared more information directly. You'll receive an update on the message you posted there soon, please keep checking the ticket for new updates as we can't discuss account-specific information in the forums. Thank you for your understanding.