Jan 24, 2020 11:19:09 AM by Uday Bhanu S
Sir,
my account has been put on hold. I pray, you remove the hold please.
Jan 24, 2020 12:09:23 PM by Bojan S
Hi Uday Bhanu,
I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.
Thank you for your patience.
Jan 25, 2020 09:49:07 AM by Uday Bhanu S
Sir,
My account has been put on hold. I have repeatedly requested to remove the hold but of no avail. I have gone through the identy verification process. But hold is still there. Please help
Jan 25, 2020 10:03:25 AM by Jennifer M
Because you changed your name to a totally different name than what was on the account. lol
Jan 25, 2020 10:11:32 AM by Uday Bhanu S
yes mam, that is my nick name. but now what should i do to remove the hold on account? please guide
Jan 25, 2020 07:01:03 PM by Joanne P
Hi Uday Bhanu,
We've already followed-up with the team that's handling your case. They will update your ticket directly to assist you further regarding your account status. We appreciate your patience as our team reviews your account.
Jan 25, 2020 01:02:28 PM by Robin H
Since you've already sent a ticket to customer service, just want for them to respond. It shouldn't take that long - couple of days at most.