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Requesting a manual name review

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
11 of 18

Hi Yingqian,

 

I see that you already chatted with one of our team members. Please monitor their updates within 24 hours. Thank you!


-Joanne
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Active Member
Yingqian L Member Since: Jun 24, 2018
12 of 18

Hi, I haven't received any updates yet.

Active Member
Yingqian L Member Since: Jun 24, 2018
13 of 18

I haven't received any updates regarding the verification process of my bank account that is under my secondary name.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
14 of 18

Hi Yingqian,

 

I'll follow up with the team about your request and we'll have you updated as soon as possible.

 

Sorry about the delay.

 

UPDATE: the name on your payment method has been approved.

~ Valeria
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Active Member
Mike M Member Since: Jul 17, 2018
15 of 18

Hi,
I have the same issue. Need to request a manual name review, so I can add my business checking account (under my business name) for withdrawals. Can someone contact me?

Thank you!
Mike

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
16 of 18

Sure, Mike! Let us get somebody reach out to you directly about that.

~ Valeria
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Active Member
Valerii G Member Since: Apr 29, 2019
17 of 18

Hi Valeria,
I have same issue. Agency name is different than my name. How can I resolve this problem?
Thank you,
Valerii

Moderator
Avery O Moderator Member Since: Nov 23, 2015
18 of 18

Hi Valerii, 


This should not be an issue if you are the agency owner, and the bank account name matches your name. Let me know if you have other questions!


-Avery
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