Requesting a manual review.

[chasya_b]

I underwent a legal name change and my bank account is under my current middle name which used to be my first name. Now my account is having an issue because my account is under a name different from my verified name. I can provide documentation but have no way of getting in touch with a human other than writting in a forum. Upwork has some bad customer service, not getting off on the correct foot with me as a new user.  I hope someone can resolve my problem. 

[AveryO]

Hi Yocheved, 

I can see that you have just added your bank account to your Upwork account. This will go through a manual review process within 24 to 48 hours. If you don't hear back then, please reach out here and our team will assist you further with your concern.