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Akila's avatar
Akila S Community Member

Restoring Deleted profile

Hi, I have deleted my account by mistake in the profile creation form. Could you please restore it.

It was created under the email **Edited for Community Guidelines** .

ACCEPTED SOLUTION
Goran's avatar
Goran V Retired Team Member

Hi Akila,

 

Your old account is reopened now and your new one was closed since you`re not allowed to have more than one account. Thank you.

~ Goran
Upwork

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7 REPLIES 7
Goran's avatar
Goran V Retired Team Member

Hi Akila,

 

Your old account is reopened now and your new one was closed since you`re not allowed to have more than one account. Thank you.

~ Goran
Upwork
Srikanth's avatar
Srikanth V Community Member

Hi Goran,

My profile is got deleted unfortunately by me, instead of deleting client profile from my account entire profile got deleted.

Profile id: **Edited for Community Guidelines**
Email : **Edited for Community Guidelines**

And also showing different information, instead of 100 % success rate

Thanks & regards
Srikanth vaddella

Goran's avatar
Goran V Retired Team Member

Hi Srikanth,

 

Your account is now reopened and you can log in at any time, just to confirm that we've also closed this account. Thank you.

~ Goran
Upwork
Grapfix's avatar
Grapfix B Community Member

Hi Goran,

My profile is got deleted unfortunately by me, instead of deleting client profile from my account entire profile got deleted.

**Edited for community guidelines**


Thanks & regards
Naval Sharma

Bojan's avatar
Bojan S Community Manager

Hi Naval,

 

Your account has been restored as per your request. Make sure to close your new account in order not to violate Upwork's TOS.

 

Thank you! 

~ Bojan
Upwork
Amy's avatar
Amy Z Community Member

Hi! I had an older Upwork account that I deleted a year or two ago (under the same email address). Is there a way to restore it?

Avery's avatar
Avery O Community Manager

Hi Amy, 


I won't be able ot reinstate your old account unless the new account is closed. Please close this new account where you are posting from so that I can go ahead and reinstate your account for you. 

As a gentle reminder, please know that users are not allowed to have more than one account on Upwork regardless of the old account being closed. 


~ Avery