Restrictions on financial transactions

[ju_wang]

Hello,

I have notification in my account "Financial transactions for have been limited. Please check your email for additional information or contact customer support.".

But I did not receive any email regarding the restrictions. Also I can't create ticket to customer support or contact them. Please help me to contact customer support or to solve this problem.

Thanks

[kochubei_valeria]

Hi Wang,

Thanks for reaching out. One of our team members will be updating you directly about the status of your account. You'll receive an email notification and will also be able to access the ticket request here. 

[ju_wang]

hello，

Someone sent me an email

content is as follows：

**Edited for Community Guidelines**

How can I contact him?

Please tell me   

thanks

[AleksandarD]

Hi Wang,

You can reply to the email that you are referring to and it will create a follow up on already existing ticket from yesterday. You can also access the ticket directly on this link. 

Thank you.