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» Forums » New to Upwork » Re: Resume earning to reset your profile
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kherkseo
Community Member

Resume earning to reset your profile

 I created this upwork profile wayback 2017 and didn't use it to apply just started this month. but i received this email from upwork. and worst thing when visited my link it says " This freelancer's profile is only available to Upwork customers". i tried to apply but the same thing. can someone help me fix this?

 

 

 

 

2 REPLIES 2
michael_skaggs
Community Member

If you click that little green "Upwork Support" link in the last paragraph, it will auto-submit a request to have your visibility changed.

JoanneP
Moderator
Moderator

Hi Kherk,

 

Your profile will be changed to private if you haven`t earned for the past 30 days. For more details about this feature check out this Help Article. We've reset your profile back to public. Thanks!

~ Joanne
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