Retrieving Connects when suddenly blocked by Client

[#1]

Is there are way to retrieve the connect back when suddenly blocked by client? I thought I was having a professional conversation with the client, when suddenly I couldn't reply to our thread anymore.

[#2]

Hi Kyle,

Please note that we return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. 

We recommend you to closely review the client’s details, such as past hire rate, to help you decide whether to use Connects to submit a proposal for a project. To learn more about what you should be looking for in a job post, please check out this article. 

Thank you!

Thank you!