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sionphoto
Community Member

SMS not being sent

Hello, I've just signed on with Upwork and was browsing for jobs.

I picked one and decided to pitch for it, and the Upwork system said I needed to verify my phone number with a 5 digit code.

I've used the 'SMS' and 'Call' options to verify my pjone number (it's in Thailand) and the SMS and call havent arrived.

Please advise,

 

Sion Touhig.

4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Sion, 

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your number. Thank you.

~ Goran
Upwork

Hi Goran,

 

I want to change my number in settings, cause I did not type the correct phone number since I see that I did not receive the SMS digit code, can you help what to do to change it?

 

Thank you

Dejana

Hi Dejana,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

Hi Aleksandar,

thank you a lot.

Best regards,

Dejana
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