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Tuesday's avatar
Tuesday D Community Member

Salary Charge

I was charged a salary in addition to manual charge. I was not aware there was a weekly salary charge. This was not discussed with the contractor. I allowed manual charge assuming it meant paying by the hour. That is the description. How can this be resolved. The total one week charge is 2x my budget which I provided before hiring.

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Preston's avatar
Preston H Community Member

Tuesday:

 

There are no salary charges unless the client clicks a special button during contract setup to access a special section where they specify weekly salary details.

 

Although rare, we DO SEE incidents in which an inexperienced client sets up a salary payment without really intending to...

 

The way to fix this is to close the current contract and set up a new one without weekly salary payments.

 

Explain briefly to the freelancer what happened.

Ask the freelancer to refund the salary payment(s) using the freelancer-side refund tool.

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