Security question

[#1]

I need Upwork to reset my security question. It was my first pet. I know my first pet. maybe error entering it? Tried entering another security question for another account, my mom's maiden name. It denies my answer.

[#2]

Hi Merle,

Thank you for reaching out to us. I checked this for you and our team has already responded to your ticket regarding this concern, please check your email for further assistance and follow up with our team's instructions to regain access to your account. Let us know if you need further assistance. Thank you.