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octopusgraphics
Community Member

Seems like client has paid but did not receive payment/

First job on Upwork!
Client seems to have paid for the contract ( The client has even sent me a screenshot showing that he paid for the contract ). But my balance haven't change at all. There is not even a clear sign that says I have been paid. Can someone please help me with this?

2 REPLIES 2
petra_r
Community Member


@Manish M wrote:

First job on Upwork!
Client seems to have paid for the contract ( The client has even sent me a screenshot showing that he paid for the contract ). But my balance haven't change at all. There is not even a clear sign that says I have been paid. Can someone please help me with this?


 where is my money?where is my money?

mwiggenhorn
Community Member

Click on "My jobs".  It will show any money currently available.  Click on the 3 dots next to that and it will show pending money.  All payments are subject to a five day (I believe) security hold.  I suggest you learn more about payments work on this platform so you don't get into trouble with this in the future.

 

ETA:  What Petra said.

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