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Service fee too hight

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Active Member
Vladimir T Member Since: Jan 3, 2017
1 of 4

Why after getting $750 payment service fee was -$125? It's obviously not 10% as it should be, but also not 20% if it bugged.

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Ace Contributor
Girish S Member Since: Jan 2, 2017
2 of 4

Hey Vladimir, 

I believe that's because you would be charged 20% upto $500 and 10% for the remaining $250. So, $100 + $25 = $125. 
Hope this helps. 

- Girish. 

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Active Member
Vladimir T Member Since: Jan 3, 2017
3 of 4

Oh, thank you Girish, that makes sense. I thought it works only for hourly contracts.

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
4 of 4

Hi Vladimir,

 

The service fee was applied in your case as expected, 20% for the first $500 and 10% for the remaining $250, which qualified for the lower fee. Please refer to this Help article for more details and use the interactive rate calculator.

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