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d54337e1
Community Member

Setting up a New Account

Hello....I need to delete the account I initially opened and would like to open a new account using a different email, but the same phone #.  I cannot figure out how to delete the phone #  - or the entire account....can you please help me out?  Thanks

3 REPLIES 3
MichaelJ
Community Manager
Community Manager

Hi Harry,

 

You can change your email address by going to Settings > Contact Info. Click on the pencil icon to the right of where your email address shows and you will be able to update the email address.

 

I hope this helps!


Cheers,
Mike

Thanks Mike.....unfortunately, this is not what I am looking to do.   I have already set up the new account and just want to be able to use the phone # that is on this account.....however, I am not able to do this since the # is already verfied on file....Thanks, Steve

MichaelJ
Community Manager
Community Manager

Hi Harry,

 

One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.


Cheers,
Mike
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